Does Jon have messy handwriting? Does he spill his lunch on his reports? Or - a horrifying possibility - does he fail to proofread carefully?
In the first example, you have no way of knowing what exactly is meant by sloppy. Jon’s reports consistently contain statistical and other factual errors. Specific writing requires more careful thought and more thoughtful writing and rewriting. Why? In part because it is more difficult to be specific than it is to be vague. Much business writing, email included, suffers from a lack of precision.
Avoid the word choice problems described below. Conclusion: Concluding Thoughts on EmailĪs you edit your email, consider your word choice carefully, examining whether in any given case there is another word that could express an idea more clearly.Section 3.8: Responding to Careless Emailers.Section 3.7: Abbreviations and Emoticons.Introduction: Communicating in an Electronic Age.Email Etiquette for Business Professionals.
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